Our Privacy Policy Statement

SN Aboitiz Power Group (“Company”, “we”, “us”, or “our”) respects and values your privacy. We are committed to complying with Republic Act No. 10173 also known as the Data Privacy Act of 2012 (“DPA”), its Implementing Rules and Regulation (“IRR”), other relevant laws of the Philippines and issuances of the National Privacy Commission (“NPC”) (collectively, the “Privacy Laws”), including our internal Company data privacy and protection policies, which we have adopted internally.

This Privacy Policy (“Policy”) informs you how the Company collect, process, use, store, disclose, transfer and dispose of the Personal Data that you share with us, including the measures taken by the Company to protect and secure the Personal Data collected and processed and steps undertaken to ensure that the rights of data subjects are upheld and observed.

From time to time, it may be necessary for you to provide Personal Data, defined and described below, in connection with the following activities, namely:

accessing our Company website and portals, which includes browsing through any of our websites or mobile applications;
visiting our physical offices;
participating in gatherings and events organized or sponsored by our Company;
any and all direct or indirect dealings with our Company, our officers and employees, as an investor, a shareholder, job applicant, an employee, a stakeholder, a customer, or in any other relevant capacity, including but not limited to invitations for polls and surveys circulated via electronic emails.

The Information We Collect

We may collect and process personal data from you in the ordinary course of the company business which may include, to the extent necessary to respond to your requests, queries and concerns, include basic information such as your full name, contact numbers, email address, area or city of residence, sensitive personal information such as your age, date of birth, marital status, employment status, profession, among others and other information relevant to customer or applicant surveys and/or offers (collectively, your “Personal Data”). When you visit our websites or use any of our mobile applications, other information that may also constitute Personal Data, such as your browser type, operating system, IP address, domain name, number of times and dates you visited the website or accessed the mobile application, and the amount of time you spent browsing through the website or mobile application, may be collected via cookies and other tracking technologies, such as transparent GIF files. Aggregate Information, or non-personally identifiable and anonymous data, such as how many times you log onto our websites or mobile applications may also be collected.

How We Use Cookies and Tracking Technologies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Cookies allow websites to recognize your computer when you return, enabling it to display personalized settings and other user preferences. It also allows websites to respond to you as an individual. The websites and apps can tailor operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being visited. This helps us to analyze data about web page traffic and to improve our website in order to tailor it to your needs. We only use this information for statistical analysis purposes after which, the data is removed from the system. In general, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You will be given the opportunity to accept or reject the use of cookies on our websites in a pop-up box when you first access our website. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Most web browsers, however, automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. You may choose not to accept the cookies, however, this may restrict the services that you can access at our websites. Declining cookies may also prevent you from taking full advantage of our websites.

How We Use the Information We Collect

When necessary, we request for your Personal Data for us to understand your needs and provide you with a better service, and in particular for the following purposes:

to improve our products and services to you;
to provide information and details of our existing and new products and services;
to evaluate and determine proper answers to your inquiries on our products and services;
to keep an internal record for confirming, maintaining or updating our customer records;
for customer relationship management purposes, for sending and communicating updates on construction, property management, merchants, leasing, product promotions, events and other activities in connection with our products and services;
for statistical analysis and internal reporting;
for identification or verification purposes;
to communicate or contact you with regard to your account with us;
to satisfy any legal or regulatory requirements;
and as required under applicable law or regulation or by any decision or order of any court or government agency.

Security and Retention of Personal Information

We are committed to ensuring that your Personal Data is kept secure. We have implemented suitable and adequate organizational, physical and technical security measures, policies and procedures intended to reduce the risks of accidental destruction or loss, or the unauthorized disclosure or access to such information which are appropriate and adequate to the nature of the Personal Data we collect. We may retain your Personal Data only for as long as necessary for legitimate business purposes, to comply with laws, regulations, or lawful court order, or to establish or defend a legal action.